Privacy policy

Welcome to Hotzzy ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order history

  • Communication records

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Referral source

  • Website usage data

How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and tracking information

  • Improve website performance

  • Prevent fraudulent transactions

  • Comply with legal obligations

  • Send promotional communications (when permitted)

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance shopping experiences

  • Support marketing activities

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may share information with trusted service providers, including:

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Marketing platforms

  • Fraud prevention services

These providers receive only the information necessary to perform their services.

Payment Security

All transactions are processed through secure payment gateways. We do not store complete payment card information on our servers.

Supported payment methods may include:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • PayPal Wallet

Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed as completely secure.

Customer Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of data

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise these rights, please contact us.

Children's Privacy

Our website is not directed toward children under the age required by applicable law. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting on this page.

Contact Information

Hotzzy

Email: support@hotzzy.shop

Phone: +1 229-466-3411

Address: 2625 Piedmont Rd NE, Atlanta, GA 30324, United States