Shipping policy

Thank you for shopping with Hotzzy.

Order Processing Time

Orders are processed within 1–3 business days.

Orders are processed Monday through Friday, excluding major holidays.

Orders placed after 5:00 PM Pacific Time (Los Angeles Time) may begin processing on the next business day.

We currently offer:

Shipping carriers may vary depending on destination and availability.

Estimated total delivery time: 6–14 business days.

Please note that delivery estimates are not guaranteed.

No additional shipping fees are charged unless otherwise stated during checkout.

Once your order ships, you will receive:

Tracking information may take 24–72 hours to become active.

If your package appears lost:

Claims for lost shipments may require carrier investigation.

Unexpected delays may occur due to:

We appreciate your patience in such situations.

International shipping availability may vary by destination.

Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.

Customers are responsible for providing accurate shipping information.

Hotzzy is not responsible for delays or losses resulting from incorrect addresses provided during checkout.

Phone: +1 229-466-3411